Room Mate Macarena, Madrid Gran Vía

Our room was lovely with plenty of space and a very comfy bed and our Romeo and Juliet balcony gave us a perfect view of Grand Via. Our room also had tea and coffee making facilities. The location was perfect, very easy to navigate around this beautiful city. The staff were very helpful, even helping me hotspot my kindle so I could download some books. The breakfast was really good, lots of choice and variety, and eating breakfast on the terrace was a lovely way to start the day. The rooftop bar and pool was a very relaxing space with amazing views of the city. Oh and let's not forget the glass of champagne on arrival. Top pick for tapas - Mercado de san Miguel, you can wander around with your glass of wine while you select your tapas.🍷

Amazing location. Location right on Gran via and adjacent to different metro stations; Chueca, etc. The room decor is really nice and warm. Nothing too fancy but everything is practical and simple. The mattress and bed linen feels very comfortable! Don’t need worry about noice outside. I stayed during the Pride weekend. Super packed on Gran via but yon won’t hear anything when windows are shut. There is a 24 hours super market just cross the street.

I'm not sure if this happened before, but it looks like The hotel has some problems with the air conditioner system We have to move to another room. 2 days before the end of our stay because our AC stopped working We were moved to a bigger room with a big sofa we considered too big for the room when 2 sofa chairs and 1 coffee table they would have been better and more useful The other thing is the lack of privacy in the bathroom. In our case, we were a couple, but sometimes not only couples travel together or someone visits you at the hotel and needs to use the bathroom They are only details that do not prevent us from returning, but we consider it important to let you know Thanks

Great hotel - it looks very nice and modern. The staff is great and is always there to help. Our room had a Gran Via view and it was a lot quieter than we expected! The room is quite big which we appreciated. It's walking distance to restaurants and main attractions, and it was quite easy to get there from Atocha. Breakfast was wonderful! There's a great selection of cereals + milks for sweet breakfast, and eggs/meat/vegetables/bread for savory breakfast. If you get lucky with the table, you can also have a wonderful view! This was definitely the best hotel breakfast I've had so far.

The location of the hotel is super central which makes it walkable distance to almost everything in the central area (we even walked to Salamanca). The staff is very attentive and helpful. They've addressed all of our needs immediately and were very kind. Special thanks to the cleaning team (Jessica) for ensuring the highest standards for cleanliness and also for the amazing attention to detail. We were drinking only single type of tea which would be challenging to stop among the many options provided but she did notice and was making sure to provide it every day. Thank you for your services and would love to come back in the future!